PRIVACY POLICY

This Privacy Policy Statement describes how BestRealDoll collects, uses, and shares your personal information when you visit or make an order from https://www.bestrealdoll.com/ (the “Site”). BestRealDoll is the brand belonging to SVAKOM INVESTMENT USA INC.

BestRealDoll uses SSL security protocols to provide you with a safe and reliable shopping environment and to ensure your information security when purchasing.

WHAT INFORMATION DOES BESTREALDOLL COLLECT? 

When you visit the Site, we will only collect information (e.g. device information and order information) that is necessary to comply with our legal obligations and to help us to administer our business and provide you with better services.

We automatically collect information from you when you visit our site, register as a member, make a purchase, subscribe to our newsletter or respond to a survey. We also collect some information from the cookies that are installed on your device.

When ordering or registering on our site, you will be asked to provide the following information: your name, billing address, shipping address, contact number and

HOW DOES BESTREALDOLL USE YOUR PERSONAL INFORMATION?

We use the information that we collect from you for specific actions, such as to fulfill any orders placed through the Site (including recognizing your payment information, arranging for shipping, and providing you with order invoices and/or order confirmations as well as after-sales services). 

The information we collect from you, as stated at the time of collection, and as permitted by law, may be used in the following ways:

• To personalize your experience as well as your shopping experience 

• To offer after-sales services 

• To arrange transactions, including payments and shipments, as well as render requested services

• To complete a contest, survey, special promotion, campaign or other site activity

• To communicate with you when necessary. We can write to you regarding issues with your orders or products. Or we can update with the latest news and information. 

LEGAL BASIS FOR THE PROCESSING OF PERSONAL INFORMATION 

If your address is in the European Economic Area ("EEA") when visiting our site, our processing of your information will be based on the following regulations: 

If we need your consent to process your personal information, such processing is reasonable in accordance with the provisions of Article 6(1) of the General Data Protection Regulation (EU) 2016/679 ("GDPR").

(a) If the processing of your information is necessary to perform a contract between you and us or to take pre-contractual steps at your request, such processing will be based on Article 6(1) of the GDPR.

(b). In order for us to perform the processing necessary for our legal obligations, we will process your personal information in accordance with Article 6(1) of the GDPR.

(c) If processing is necessary for our legitimate interests, it will be processed in accordance with Article 6(1) of the GDPR.

Please note that in the event that you agree to the processing of your personal information, you can withdraw your consent (e.g. by sending an email to us) at any time, the withdrawal of your consent will not affect any previous legal consent based on your processing.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and request correction, update or deletion of your personal information. If you want to exercise this right, please contact us via the Contact Us link on our website.

If you are a European resident, we will also note that we are processing your information in order to fulfill a contract with you (e.g. if you place an order through the website), or otherwise pursue our legitimate business interests listed above. In addition, please note that your information will be transferred outside of Europe, including to the United States.

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

You are responsible for the safety and security of your username and password on BestRealDoll. We recommend choosing a strong password and changing it frequently. Please do not use the same login details (email and password) on multiple websites.

MINORS

This website is not suitable for individuals under the age of 18 years.

VARIETIES

We may update our privacy policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.