INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Production and delivery time

Customized dolls: Most brands of TPE dolls usually make 2-3 weeks to make and arrive in 7-15 days; silicone dolls will take 4-8 weeks to make and arrive in 7-15 days.
Dolls in Stock: Ships within 2 days! If it is out of stock, we will send you an email to let you know.

Return Policy

Adult products are generally not accepted for returns. Returns will be accepted if your doll is brand new, unused, and HAS NEVER BEEN OPENED. Once we verify that the package is in good condition, we will refund the remaining amount to you after deducting a certain fee (shipping fee and restocking fee).

Authentic guarantee

All products listed by YourDoll are brand new and authentic, no fakes here! You can take your order number to check with the brand at any time to confirm that your product is genuine.

Safe payment method
We provide the following payment methods for your doll:
1.Credit Card & Debit Card
2.PayPal Express Visa & MasterCard
3.PayPal Payment
4.Shop now, pay later with PayPal!
Where can I ship my order?

We can send it to the entire United States (except for the special remote areas).

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS